According to Masaaki Imai (‘Kaizen’, 1986, in De Wit & Meyer, 2010, Reading 4.2), what is the nature of change?
- Revolutionary, functional change
- Evolutionary, functional change
- Evolutionary, strategic change
- Revolutionary, strategic change.
According to Imai (‘Kaizen’, 1986, in De Wit & Meyer, 2010, Reading 4.2), what problem, of Western companies, is addressed through the use of Kaizen?
- An unhealthy obsession with one-shot innovations
- A lack of understanding of the total innovation process by the firm’s strategic apex
- Doing too little, too late
- A focus of extracting wealth from the firm, rather than on wealth generation.
The Deming Wheel, or PDCA cycle, of W.E. Deeming (‘Kaizen’ by Imai, 1986, in De Wit & Meyer, 2010, Reading 4.2), consists of which four steps?
- Process, Develop, Change, Acceptance
- Plan, Do, Check, Action
- Plan, Do, Change, Design
- Process Development Can Advance.
According to Imai (‘Kaizen’, 1986, in De Wit & Meyer, 2010, Reading 4.2), what type of economy is best suited to using Kaizen, rather than innovation?
- Medium-growth
- Slow-growth
- Any type
- High-growth.
According to Imai (‘Kaizen’, 1986, in De Wit & Meyer, 2010, Reading 4.2), what type of economy is best suited to using innovation, rather than Kaizen?
- High-growth
- Medium-growth
- Slow-growth
- Any type.
According to Imai (‘Kaizen’, 1986, in De Wit & Meyer, 2010, Reading 4.2), who is responsible for finding improvements when using Kaizen?
- Everyone
- Everyone, but mainly those at the bottom of the organization
- Mid and senior level managers
- Everyone, but mainly those at the top of the organization.